Please come with a valid means of identification, referral notes (if available), current medications, and relevant previous test results or medical records. Arriving 15 to 20 minutes early helps with registration and triage.

Appointments are strongly encouraged for faster service and better care planning. Walk-ins are accepted based on availability and clinical urgency, with emergency cases prioritized immediately.

After registration, patients are seen based on appointment schedule and triage status. Our team explains findings clearly, discusses treatment options, and ensures you understand medications, tests, and next steps before you leave.

Our billing team provides clear information on consultation fees, tests, and procedures. If you have insurance, HMO, or employer coverage, please present your details during registration for verification.

Your medical information is handled with strict confidentiality and used only for clinical care, legal compliance, and approved administrative processes. We respect your privacy at every stage of treatment.

If you experience severe pain, heavy bleeding, breathing difficulty, high fever in a child, seizures, or sudden weakness, seek immediate emergency care. Do not delay treatment in life-threatening situations.

Follow the treatment plan exactly as advised. Complete prescribed medications, attend scheduled reviews, and contact the hospital if symptoms worsen or do not improve. For maternity and pediatric care, follow-up is especially important for safe recovery and long-term wellbeing.